What are the 6 ways of growing your business online? Tom Schmitz November 20, 2014 Internet Marketing, Online Marketing, Technology The internet has paved way for consumers to get access to the shopping sites without much difficulty and at the comfort of their home. No more are they restricted by bad weather, holidays, traffic jams or a busy schedule, since all shopping activities can be carried out at any point of time. This is why, it has become more important for every entrepreneur to grow their business online and to meet customer expectations. Hence, with proper strategy, it is possible for the entrepreneur to survive the tough competition and to excel in it. 6 effective ways for growing the business on the web Knowing the customers: While good services and products are quite critical for the success of the business, they alone are not able to guarantee success. Irrespective of the type of service and product, no one is likely to buy it, if there is no belief in them that it is required. Persuading them can be difficult, if the consumers are not understood clearly. Content reigns supreme, however requires SEO: Content is a must for attracting the consumers. High quality contents that are relevant to the brand and business does assist the business to engage the customers and to encourage them to come back. However, the content needs to be optimized properly so that it is discoverable, for which SEO is needed. SEO guides towards selecting the right keywords, while understanding the intent behind its use. This way, the landing pages can be customized accordingly and to have traffic driven to the site. Personalizing content: Today’s technology permits the individual to create personalized experience for every customer. Unwanted information can be filtered out for making shopping a pleasurable experience. This targeted approach is desired by the customers and is quite effective. It also makes the customers to get a feeling of being understood, therefore, increasing the chances to compel them to make the purchase. Providing Omni-channel experience: These days, business is present every (social media, physical store, ecommerce, phone, online marketplaces, mobile commerce, etc) where customers are. However, handling the channels separately without having proper strategy for controlling customer experience can prove to be a challenging task. Shoppers expect brands to offer quality service and experience on these channels. Therefore, it becomes important for the business establishment to present be present on every channel and also to offer similar information in regards to services and products and to render excellent customer service. Timely orders and allowing backorders: Customers tend to be fickle and hence, the business needs to go that additional mile for making them satisfied. Orders are to be fulfilled on time and late order can win their loyalty. Allowing backorders can help the customers to stay away from competition. Providing options: Customers love options and if it is provided to them wherever possible, they can be easily retained for a long time. Internet marketing strategies when carefully planned can have a positive impact on the business and help it to grow and earn good revenue and be ahead of its competitors.